CUSTOMER CARE

terms & conditions

Associates Quinn & Bloom strive to bring a bit of extraordinary to the ordinary, and strive to provide you with a unique and magical experience.  Whether at an event or online, we aim to not only peddle our handmade wares, but also to offer you a bit of immersion in our fantastical universe.  

CONTACT

Please use the contact form to send us any questions you might have!

PRIVACY & SAFETY

Your shipping and billing information will only be used by us to communicate with you about your order and to fulfill your order.  For more in-depth information, check out our Privacy Policy here!

SHIPPING & RETURNS

PROCESSING TIME

We try our best to ship out as soon as possible after payment is received, generally within 3 days.

CUSTOMS & IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply.

For international shipments, there may be a delay due to customs that is entirely out of our control.

PACKAGE HASN'T ARRIVED?

Sometimes things don't arrive as they should.  If your order tracking shows that your package has been mailed or delivered but you have not received it, please go check your local post office!  

Quinn & Bloom cannot bear responsibility for lost, stolen or tampered-with packages.

If anything is returned to us for whatever reason, we will contact you.  You will be responsible for shipping expense to have the item re-sent.

RETURNS

Due to the handmade nature of our items, Quinn & Bloom do not currently accept returns or exchanges. 

By purchasing from our shop, the buyer acknowledges and accepts this policy.

FOLLOW US

  • Facebook - Black Circle
  • Twitter - Black Circle
  • Instagram - Black Circle
trans.png

© 2019 QUINN & BLOOM

0